Logan came out and did a great job fixing the supply valve to our icemaker. It required removing some drywall and fixing a copper water line in the wall. He knew exactly what to do and cleaned up after himself. He explained how he was going to fix it and gave us the estimate in advance so there was no surprises.
Advantage sent out a technician, Faith, to check my AC system.Faith was awesome. Very professional and able to solve the issue quickly.
Speechless in how quickly they were able to get us taken care of!Messaged them late last night and Brittany called me right away this morning to get me on schedule. Within 2 hours, Dio showed up and solved my issue! Clogged dryer duct at roof. Simple, yes but they were great!Highly recommend!
Matt Scott came out the same day and diagnosed our HVAC problem, provided a quote that day and came back the next day to fix the problem. He was polite, friendly and explained clearly what needed to be done. Appreciate the prompt service because we had water coming out from under the baseboard.
On time and very professional. Faith, yes a young lady that know her stuff! Represents the Advantage HPE company well. Thanks for all your help. 100 percent satisfied.
Brittany Blackman
1724555534
We love using AdvantageHPE!!! We have used them for electrical, plumbing, and HVAC. Every time, the techs are professional and prompt. Hands down some of the vest service (even after hours) I have experienced as a property manager in the local area for 13 years. Extra special shout out to Rhonda, Brittany and Matt who are always so extremely helpful!
Jennifer Ponzini
1724512892
The tech/plumber who came to our home was a complete gem. He was informative, polite, funny and genuinely cared about doing a good job. You could tell he cared about the quality of his work and can we just say… THANK YOU! What was a stressful situation was made easier by his diligence and care. He’s truly appreciated.
Jim, from the Ft. Walton Beach office, came to diagnose and repair our 5 yr old unit that could not keep up with 95+ degree days. He bumped up the refrigerant and added Stop Leak. I was impressed that he sent photos of before and after gauge readings and explained every piece of data.Jim always used shoe covers inside our home.Will definitely use Advantage AC in the future.
Matt (technician) was very knowledgeable and professional. He actually showed us an issue which probably is causing us many respiratory issues and suggested what could be done to remediate! Frank always takes great care of us and we are lucky to have him whenever we are in need.
Jennifer Dillahay
1724251685
Spencer showed up right on time and got my hot water heater back up and running within 30 minutes!! Very impressive!
Jennifer Jo Leonard
1724251489
Even when you have a husband that works for the company, sometimes you need a little extra help. The lightning storm on Sunday night was a doozy and our home was struck by lightning causing our brand new hot water heater to stop working. Spencer was here first thing this morning and we had hot water again within 30 minutes!!! 1000% recommend Advantage for ANY of your HVAC, Electrical or plumbing needs!
When my A/C was down Mike and Alex did an excellent job getting fixed , informing me on my unit, and professional. Definitely would call again 😁
Very prompt and responsive professionals. Daniel was great to work with as well as the install tech's, Sammy and Corey. Advantage installed a new HVAC the next day after I called them in the heat of summer when schedules are most challenging. They were recommended by a friend and I would also, recommend!
Chelsea Sizemore
1723813958
Awesome experience with Advantage HPE. I submitted an inquiry online on Tuesday, was called a few hours later. The next day Dios was out to give an estimate for ductwork. And the work was completed by Thursday. Hunter & Josh worked their butts off in the heat all day to get my ductwork replaced. A+ company. Oh!! And they offer financing!! Thanks again Advantage HPE!!
Great customer service & response time! Sammy & Faith were great! We will always use them!
Faith was super kind and knowledgeable. She arrived at her estimated arrival time and was efficient and quick working on our AC. Highly recommend Faith and Advantage HPE! Will definitely be using for all our future needs.
Alexander Dorris
1723661662
Ashley was great. Got to us quickly and fixed our AC within 30 minutes. Highly recommend
michelle sandoz
1723512843
I had a great technician, Jim W. This was an after hours call and he was fast and gave great communication about the problem we were having. I thought the price was very reasonable and it was taken care of very promptly. I will be using this company in the future and highly recommend them!
Jim did a great job getting the a/c working after it went out at our air bnb, he was fast and very polite with us
Kevin Leonard arrived in less than an hour . On a Saturday. He was very friendly and went right to the problem. He had the problem solved and we were back up in no time. Thank you for your service and professionalism. Highly recommend.
Kimberlee Wallace
1723238927
Knowledgeable, honest, friendly, and most importantly a reasonable cost for the service! My pro was very professional and helped me understand what was going on, and I truly believe Advantage had my best interest at heart. I highly recommend calling them for any services you need.
I called Advantage after another large company in the area did a subpar job on my AC units' maintenance (had a maintenance contract with them). Maybe a coincidence, but the day after maintenance one system blower went out and 2 days later, one of the other system blowers went out. Matt came in from Advantage and fixed everything that had been done wrong or not done at all (cleaning) during "maintenance." He was on time, very polite and friendly, very knowledgeable and I did not feel like he was pushing me to buy other things (like the other company). Advantage's pricing was better as well. Even better, Advantage is locally owned by veterans! That's a win all day for me!
Our toilet was leaking and we had guest checking into our condo at 4pm. Advantage HPE was able to provide us with same day service with a professional service technician. The Technician called and give me the best solution to fix our issue and preformed the work. I highly recommend Advantage HPE.
Called and with in 2 hours Faith was at our home she was very professional and with in a few minutes had our problem fixed and she was very knowledgeable and helpful thanks again Faith
Michael Fetters
1722526290
My A/C was unable to keep up with the heat through out the day. It still cooled, but just couldn’t keep up. Faith with Advantage HPE arrived the very next morning. Professional and equally knowledgeable of the unit and all of its systems. Faith was thorough with her diagnosis and found a dead capacitor. She replaced the capacitor and gave me some filter options as I have a universal stand. I will call Advantage every time with this level of service received. Great job to all !!!!
I had the pleasure of working with this exceptional company, and I couldn't be more impressed. The staff is incredibly friendly and possesses a wealth of knowledge in their field. The quality of their work is truly outstanding, and their communication throughout the process has been exemplary. Dion, in particular, has been a remarkable, consistently going above and beyond to ensure our needs were met. I highly recommend this company to anyone seeking top-tier service and expertise.
Seth Ethridge was great, amazing service!
Super fast service, polite employees, ( secretary on phone and service tech amazing!♥️♥️) good price , OUTSTANDING COMPANY!!! ⭐️⭐️🌟🌟🌟
Quick, affordable, and professional service! We had phenomenal experience with Advantage, they arrived in just a few short hours of calling and Faith was very knowledgeable and kind, she was able to provide several options to fix our issue. Highly recommend using Advantage for any of your HVAC needs!
Thanks to this team for going above and beyond Service an getting our warranty affected came out an was very helpful an professional
I cannot even say enough great things about my service!!! Amber & Dio hands down took care of everything so quickly & efficiently!!! From the time I called for help to getting my AC back up and running was less than 2 hours total!!! I HIGHLY recommend using Advantage if you need any AC work done! They went above and beyond to make sure my needs were met!!
Excellent service from Advantage HPE, response time was great and the service tech Dionisio Clemente very professional and handle our issue quickly. I highly recommend this company as well as Dionisio Clemente. From the first call to follow up after the service call was A+. Highly recommend and will continue to use these company in the future.
Thanks to Jim and Brandon from Advantage HPE for taking care of us.
I had easy and hassle free experience w Advantage. Dio was professional and I got a quote before he left. Faith and her crew installed a completely new unit in less than a half a day. I did absolutely no clean up and the installed unit was cheaper than 4 other quotes. I would definitely use Advantage again. - Brian H, West End PCB
Linda 850 Floridian
1721333329
Today's tech Chris Edwards was awesome! He is very knowledgeable and respectful. I manage an apartment complex and always use Advantage HPE for all our HVAC services. All the staff are honest, good people! Thanks for always being so prompt on service calls so my tenants stay happy. 😀
Greg and Chris were superb! Very professional and super knowledgable and competent. Very respectful and thoughtful. Workmanship sets a standard for excellence. I would reccomend to all my friends!Greg Jones
I’m a Business Owner & I know a “HARD WORKING TEAM” when I See one! “ ADVANTAGE “ Shout Out to Seth & Chris! These guys came in with courtesy, Worked hard without stopping, and left us with a new inside/outside unit in one days time 🤩 I will definitely recommend Advantage to everyone
Awesome HVAC tech! He really took the time to analyze the problem, explained how the system worked and what steps we as homeowners could take in the future for preventative maintenance!
Great service. Fixed our issue late at night.Very professional.
Fast, friendly and very knowledgeable. Definitely recommend.
He was very efficient and very helpful.
Requested appointment on-line, they came out and did the job the very next day. Great service and the techs were very professional.
Sammy came over, cleaned my drain line and made sure everything was working the way it's supposed to. He was awesome! Thank you, Sammy for your help and expertise! This company knows what they are doing and are honest about it, which I value and appreciate. I will call them any time my A/C or heater is acting up.
Faith was very helpful and explained everything that was done, very prompt and also very nice. If I need them again, I will surely ask for her.
Substantially more affordable than the big chains for higher quality work. Advantage found issues that had been overlooked by other companies, was never in a rush to leave, and accomplished the full replacement of my system for what repairs would have cost elsewhere.
Janelly Sanchez
1718927600
There the amazing on of your workers who her name is faith she did such a good Job fixing our air conditioners she very kind and sweet she is such a hard worker.
Stephen Dobbins
1718846901
Awesome experience! We conveniently scheduled an appointment on the website for an indoor air quality consult. Advantage sent Matt, he was great and took the time to educate us on the latest tech to help with our families allergy issues. No up selling, just provided us outstanding service. We definitely felt the Advantage...we signed up for their membership program that includes HVAC, Plumbing, and Electrical maintenance.
Dio and John showed up and showed out! Both guys were great! Got our system back to normal again in no time. They were professional and informative of the process. Thank you for working me in!!
Annette Greimann
1718387745
Faith was knowledgeable, professional, and personable. Advantage is my trusted partner for AC, plumbing, and electrical.
Big thanks Advantage. No one ever wants to drop money on HVAC work this day and age. But Mr Jim and Mr.Alex put me ease! Thank you for the assist. Much appreciated I look forward to working again with you guys in the future.
Rhonda Engstrom
1718283799
Advantage hpe by far one of best!
I have worked with Rhonda and Advantage for years and their service and commitment to excellence is second to none. I’ve tried several HVAC companies in the Fort Walton area and they are by far the best. Highly recommend. A++++
StoneWood Farms
1718218937
Sammy with Advantage really did a great job to find the problem with our A/C and fix it quickly. Great Company to work with!
This company will go above and beyond to help their customers. They also educate their customers to help them understand exactly what is going on. Great pricing. Timely service. If any issues do happen, the general manager has the BEST customer service and will get you through any problem with ease. Highly recommend them for any HVAC, plumbing, or electrical services!
Love working with Rhonda! She is quick to respond and extremely helpful and friendly! Highly recommend utilizing their services.
Christopher Garcia
1717779219
I was in need of repair and they answered the call. Almost Immediately finding the issue they showed the problem, the parts to fix it and leapt into action. Upon fixing my AC, they even pointed out other future issues to arise and to look out for. Great service, polite and hardworking, Will definitely call again if any other AC issues arise.
Great service. Very professional.
Best AC company in the area by far! Rhonda is the best ever, she is professional, always helps me no matter the time, and will send a great tech to get the problem resolved. Matt came out on a Saturday and fixed an issue for one of my neighbors in less than 45 minutes! Great service and even better work! LOVE these guys!
Derek changed out a chandelier for us. He was so friendly and did a great job!
I was in a major pinch with a short term rental property, the HVAC on the 3rd floor in the attic of a home in Santa Rosa Beach went out on Friday of Memorial day weekend. I planned to move the guest but was told a new AC unit could be installed if I was able to quickly get approval from the homeowner. I was shocked, vendors in Florida are normally booked out, much less able to install same day. Matt was the tech on the job and he was beyond amazing! He made the magic happen, sent me a quote, and waited patiently for me to contact the owner for approval. He then did the install and the guest had air conditioning by 5pm same day! This is A+ service, this was my very first experience with this company and I was very impressed. I will use them and recommend them from now on!~
Unbelievable service from Faith! Smart, kind and so professional. She went right to work, identified the problem and got it taken care of with no issue at all. Highly recommend!!
Faith did an after hours call after an AC unit flooded the living room and guests were checking in. She was quick to identify the issue and resolve it. She was very professional.
Tyler came quickly, was efficient, professional and did a great job on our plumbing issue. Thanks Tyler!
We recently had to replace our A/C unit & I can’t say enough good things about this company.Sammy was our installer, he showed up promptly as promised, completed the job with some help from Bri and made sure everything was working properly before leaving.They are very professional, cleaned everything up after completion & left us with a nice, cool home!I highly recommend this company, I’m a repeat customer & have always been extremely happy with their work!
I was a worker for them. They do everyone wrong, especially the customers, by the advantage plan, and then on top of that, they won't even pay me. What they owe me. There's basically stole money for me. It's pretty sad a big company like that will do something like that. It's pretty sad that. Chris or Carl will not answer a phone call. Or a text message. It shows how Mature they are
Michelle Rooney
1715704831
Advantage HPE was wonderful in getting us taken care of so quickly! They helped diagnose and gave us our options on a Wednesday afternoon, and by Friday morning Dio and Sammy installed us a new HVAC unit and had it complete 3 hours ahead of schedule. The team in the office were also quick to help us with financing options. Overall, everyone was helpful and they did great work. Our house has never been this cool.
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This is the best AC company in the area.
Best HVAC company ever!!!
This company is great! They are very responsive! We have learned more from their technicians about our AC system than anyone ever told us before. In fact, we were so impressed we signed up for their maintenance plan. Thanks, Sean for caring about us and even playing with our dog! We love you guys!
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1685057350
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These folks are A+ every time. They have saved our bacon twice during summer AC outages and they are honest, professional, and able. I’m about to call them now, in fact, for a system check.
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1664134727
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Scott Smith, DC
1656358623
I have a total of 6 unit that they take care of, one of my short term rental A/C stopped blowing cold in the morning, I call and they have me back up and running within 3 hours of my call. Thanks for several years of great service at a reasonable cost!
It'x Yogie Promise
1648557525
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Ellen Rudomanski
1641861198
Very professional and prompt. They knew exactly what the issue was.
Ellen Witterstaeter
1641407495
friendly, knowledgeable tech
This company provides excellent customer service and stands behind their work. They are extremely responsive to their customers needs and fair in their prices. I highly recommend them.
Rebecca Rodriguez
1640023265
They are amazing! Fast response and great service every time I’ve needed them. Very professional service.
Dawn Gilmore Price
1639438994
Professional and courteous. Solved our issue quickly
Their technician Faith was professional, timely and knowledgeable. Live to see a woman in these professions.
Quick response and fixed at reasonable cost. I had a compressor on a walk-in cooler quit working which could be very devastating if not fixed quickly. A technician, Mariah, was dispatched immediately and was able to find and fix the problem even though it was an intermediate issue and had started running again right before the technician arrived. Very impressed that Mariah was able to find the issue quickly even though the compressor had started working before she arrived.
Very efficient. Immediate response for scheduling and was there in the arrival window with a heads up call to let me know they were on the way. The service tech was quick and found the problem.
We had a very professional experience with Advantage Refrigeration ♥️ We highly recommend this company. We have a beautiful sparkling clean air conditioner and we will be breathing safe clean air while we sleep. Thank you so much for the best service in our area. We will see you again in the spring. Sincerely Beverly and Christopher Miller
Rebel Lee Abadie
1634171740
Very caring, honest and fair! Time efficient and won’t tell you there’s more wrong than there is. Service is amazing! Ryan and Jessie are awesome! I highly recommend this company!
I would recommend this company 1⁰ percent they show up on time n very professional they r very kind n will answer question
Showed up when promised, fixed with expediency.
Melissa was very knowledgeable and polite. Fixed my a/c and I am great full. Thank you.
Kevin Donaldson
1628366874
Mariah is awesome and fixed us right up. Thank you very much!
I called them on a Saturday and a tech was out within 2 hrs and repaired my AC in 30 mins. After talking with the Tech decided to replace my old AC unit and glad I chose to the old unit was pushing 18 years. The Install was quick and easy as well, techs showed up had the new system up and running in a few hrs and even reconfigured my smart thermostat to work with the new unit. They really do go above and beyond to provide excellent service!
Andrew came by one hour after I called and FIXED THE PROBLEM. Excellent service. Highest recommendations!☆☆☆☆☆
AC Engineers just installed a new air conditioning system in my home and also take care of my rentals. They have very experienced and very polite employees. I have never had a bad experience with AC Engineers and they get a 5 star rating in my book. AC Engineers is the best.
I have used Advantage several times in the last year and they are top notch! Mariah took care of our issue today in a matter of minutes l (and showed me a few maintenance items I can do as well) and with a response time and cost way less than Peadon! Thank you Mariah and the Advantage team as always!
Awesome tech came out on a Saturday evening to get our AC unit running again....much appreciated during these hot months! Once again you guys have provided quick and excellent service....thank you!
We have had to call on Air Conditioning Engineers for different things over time. It’s hard to find a business that not only meets your expectations but exceeds it. Our most recent technician, Jason was very professional and clearly an expert in his field. Congratulations to the owners of this business. Their leadership shows through their employees and their work.
Had A/C engineers install a new A/C Unit--inside and outside--the technicians did a superb job--nothing BUT Top Quality Workmanship! After 10 months--the outside unit developed a LEAK--A/C Engineers did NOT just fix the leak--they stood behind their work--replaced the outside unit-no questions--never had any problem with A/C since--4 yrs and still cooling--like NEW! If you want the job done right--I highly recommend A/C Engineers--PERIOD!
shaun mutschler
1525961033
Best place to call when you need AC or heating help!! Awesome employees
We have lived in the Destin area for 8 years. When we first moved here we didn't know anyone. Subsequently we had problem after problem with all 4 of our HVAC units. It seems they had no idea how to repair them. Then one of my friends that has lived here for a very long time referred us to AC Engineers. They came out and did all the repair work on each system. No more trouble, for years now, we have only had one problem and that was because a motor simply wore out and needed to be replaced. I recommend this company to every one I meet. We tried so many others before finding Chris and her staff. Not only are they great, they provide very fast and reliable service. Some of the best service you'll get from anyone, anywhere.
The BEST!!! My upstairs AC was not working after returning from a long trip. They promptly came by on a Saturday night & repaired it! Highly recommend them! Very friendly & personable!
Brian Lingerfelt
1499267962
Called @ 730 am on July 5th @ 83' inside the coolest part of our home.Team AC Engineers had us back cooling by 1030am.The End
We were referred to this company by a friend. I thought if this is any good or just another company that try to hustle and recommending you to buy a whole new system when the problem could just be something minor. My tech came out and seemed very humble. I showed him the system and he went to work. He found out two wires were in the wrong place. Sure enough A/C started working after he fixed the problem. Initially the fan motor froze up, which I took upon myself and replaced it, so I later asked how much it would cost if they were to do it; they gave me a ballpark range of around $200 parts and labor. Of course every system is different, but that was a cheap quote. I would highly recommend this company.